Our Ready-to-Ship orders are in-stock and ship out within 2-3 business days. They are fulfilled from our e-commerce inventory which has been curated specifically for the Jenny Yoo online customer. Ready-to-Ship orders shipped within the United States

Our Ready-to-Ship orders are in-stock and ship out within 2-3 business days. They are fulfilled from our e-commerce inventory which has been curated specifically for the Jenny Yoo online customer. Ready-to-Ship orders shipped within the United States have a return policy that can be found <a href="https://www.jennyyoo.com/pages/online-returns">here</a>. We are
constantly working to reorder, restock, and add new items to our assortment so
feel free to keep checking back for updates, or for an item to come back in
your size!&#xA0;&#xA0;Our Made-to-Order purchases are produced specifically for whomever placed the order and they will all run on a multi-week lead time. The lead time is the time it takes to have the dress produced before it can be shipped to you. Those lead times are contingent on the style, size, and color of the garment. You can place a Made-to-Order purchase for active Bridesmaid Dress, Little White Dress, or Event Dress styles directly on our website. Made-to-Order purchases of bridal gowns must be facilitated through one of our showrooms or authorized retailers. You can find a full list of our retailers&#xA0;<a href="https://www.jennyyoo.com/pages/retailers">here</a> and you can book an appointment with one of our showrooms <a href="https://www.jennyyoo.com/pages/book-appointment#/">here</a>. All Made-to-Order purchases are&#xA0;FINAL SALE; they are not eligible for returns, refunds, or exchanges.&#xA0;

What is the difference between Ready to Ship and Made-to-Order?

There are a few ways to order Jenny Yoo Dresses.
At an Authorized Retailer: Products found under VIEW COLLECTIONS include all items within our two bridal lines, Jenny Yoo Collection and Jenny by Jenny Yoo, as well as our bridesmaids and flower girl c

There are a few options for ordering Jenny Yoo dresses: &#xA0;Authorized Jenny Yoo Retailer: We have authorized Jenny Yoo retailers all over the world who have samples available for active styles that can be tried on in person. The team at a local retailer can facilitate and manger any purchases directly. Working with one of our retailers provides more opportunities to try on dress samples closer to home with the expertise of an experienced staff who are familiar will the Jenny Yoo styles and purchasing process. They can assist with both Made-to-Order and in-stock Ready-to-Ship purchases.*All authorized retailers do not carry all of our collections or styles. You can use this list <a href="https://www.jennyyoo.com/pages/retailers#list">here </a>to narrow down our authorized retailers by which collection they carry using the checkboxes at the top. We highly recommend reaching out to any authorized retailer before visiting to ensure they will have a sample of any styles are you are interested available when you are there.*Jenny Yoo Showroom: You can also visit one of our Jenny Yoo showroom locations in New York and Chicago. They will have samples of our active styles across all collections. Feel free to make an appointment <a href="https://www.jennyyoo.com/pages/book-appointment">here</a>; we&apos;d love to see you!Jenny Yoo Online: We offer both Made-to-Order and Ready-to-Ship purchases of our active Bridesmaids, Little White Dress, or Wear Anywhere dress styles online; as well as Ready-to-Ship purchases of bridal gowns. All Made-to-Order bridal gown purchases must be facilitated through a showroom or retailer; they cannot be facilitated online. Online orders can be personally placed and paid directly on our website. Once an order is placed, we will follow up with a confirmation email, and our ecommerce customer service team is available <a href="https://www.jennyyoo.com/pages/contact-us">here </a>or at <a data-fr-linked="true" href="mailto:shop@jennyyoo.com">shop@jennyyoo.com</a> for any follow-up inquires or concerns.

How can I place my dress order?

Lead Time refers to the production time required to make a gown or dress. Our current lead times for Made-to-Order purchases can be from 8–20 weeks. Lead times for Made-to-Order purchases placed directly on our website will be visible when the order

Lead Time refers to the production time required to make a gown or dress. Our current lead times for Made-to-Order purchases can be from 8&#x2013;20 weeks. Lead times for Made-to-Order purchases placed directly on our website will be visible when the order is placed. Please check with an authorized retailer or one of our showrooms (their contact information can be found <a href="https://www.jennyyoo.com/pages/appointment#new-york-bridal">here</a>) on the most current lead times for bridal gown styles as they can vary and bridal gown are not available for online Made-to-Order purchase. &#xA0;Ready to Ship purchases do not have a lead time. The ship within 2-3 business days of an order being placed.&#xA0;

How long does it take to make and deliver a dress? (Lead Time)

We recommend ordering as early as possible to ensure the best experience! At the very least we recommend. If you are on a shorter timeline, Ready to Ship styles are available for a quick delivery! And rush Made-to-Order options may also be available

We recommend ordering as early as possible to ensure the best experience! At the very least we recommend &#xA0;<ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Bridal Gowns: 9&#x2013;12 months before your wedding date for Made-to-Order purchases&#xA0;</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Bridesmaid Dresses: 6&#x2013;8 months before your wedding date for Made-to-Order purchases</li></ul>If you are on a shorter timeline, Ready to Ship styles are available for a quick delivery! And rush Made-to-Order options may also be available if the current lead time for a specific style is longer than the time between when an order can be placed and the event it is needed for. Contact a local retailer or our team <a href="https://www.jennyyoo.com/pages/contact-us">here&#xA0;</a>to discuss&#xA0;possible rush options. All rush options are approved on a case by case basis and all will incur an additional rush fee.&#xA0;

How far in advance should I order my wedding or bridesmaid dress?

Rush Made-to-Order purchases may be available depending on current production capacity and your timeline. Feel free to contact an authorized Jenny Yoo retailer or reach out to our team directly here to discuss rush availability and any associated fee

Rush Made-to-Order&#xA0;purchases may be available depending on current production capacity and your timeline. Feel free to contact an authorized Jenny Yoo retailer or reach out to our team directly <a href="https://www.jennyyoo.com/pages/contact-us">here&#xA0;</a>to discuss rush availability and any associated fees. Please include the styles, size, and color of the style needed in your request if possible. Rush orders are not guaranteed and are approved on a case-by-case basis. All rush orders will incur an additional rush fee.&#xA0;

Can I place a rush Made to Order?

A confirmation email will be sent directly to the email associated with an order once it is placed. Depending on the inbox settings of one's email, any Jenny Yoo correspondences are sometimes sent to a customer's Promotions/Spam/Junk folders. If you

A confirmation email will be sent directly to the email associated with an order once it is placed. Depending on the inbox settings of one&apos;s email, any Jenny Yoo correspondences are sometimes sent to a customer&apos;s Promotions/Spam/Junk folders. If you are not finding your confirmation email, please check your Promotions, Spam, or Junk folders. &#xA0;It is also possible that you are not receiving a confirmation email because there was a typo in the email address when it was offered. If you are not finding your confirmation email in your multiple folders, we suggest reaching out to our customer service team <a href="https://www.jennyyoo.com/pages/contact-us">here </a>or at <a href="mailto:shop@jennyyoo.com">shop@jennyyoo.com</a> with the styles, size, and color of at least one of your items, as well as when the order was attempting to be placed, as well as your email address. From there, the customer service team can do a thorough investigation into our orders to make sure yours was successfully placed.&#xA0;

Was my order successfully placed?

Ready to Ship: If you need to change or cancel a Ready-to Ship order, please contact us as soon as possible here or at shop@jennyyoo.com. We will do our best to accommodate changes before your order ships, but we cannot guarantee modifications once a

Ready to Ship: If you need to change or cancel a Ready-to Ship order, please contact us as soon as possible <a href="https://www.jennyyoo.com/pages/contact-us">here </a>or at shop@jennyyoo.com. We will do our best to accommodate changes before your order ships, but we cannot guarantee modifications once an order has been processed.&#xA0;Made to Order: Unfortunately, Made-to-Order purchases cannot be changed or cancelled once the order has been placed, as production begins immediately. These orders are final sale; they are not eligible for returns, refunds, or exchanges.&#xA0;For any orders placed through one of our retailers, you will need to contact the team there directly for support on any potential order changes/updates. &#xA0;&#xA0;

Can I change or cancel my order?

Frequently asked questions on ordering Jenny Yoo bridesmaid dresses, colors, styles, and more.

Bridesmaid Ordering

We will respond as soon as possible during our normal business hours of Monday-Friday 9:30AM-5:00PM EST.

Jenny Yoo

Frequently asked questions on ordering, availability, and timing for Jenny Yoo gowns and dresses.

Ordering

Categories