Ordering
What is the difference between Ready to Ship and Made-to-Order?
Dress colors and sizes labeled as READY TO SHIP on the product page are in stock at our warehouse and are available to ship to you after a 1-2 day processing period. We are constantly working to reorder, restock, and add new items to our assortment s
What is a lead time?
Lead times are how we measure how long it will take to produce your wedding or bridesmaid dress. Our current standard lead time is up to 12-20 weeks. Please check with your brand retailer or bridal shop for current lead times to aid in your wedding d
How many friends can I bring to my appointment?
We love a big party, but trust us on this one - you'll have a much more successful appointment with fewer opinions floating around! We ask that you limit your number of guests to four for New York and five for our Chicago salon. **Due to the chang
Was my order successfully placed? I did not receive a confirmation email.
Depending on the inbox settings of one's email, any Jenny Yoo correspondences are sometimes sent to a customer's Promotions/Spam/Junk folders. If you are not finding your confirmation email, please check your Promotions, Spam, or Junk folders for it.
Do you take walk-ins or do I need an appointment?
Walk-ins are available at our Little White Dress and Bridesmaid shop only. Presently, we are not able to accommodate walk-ins at our Chicago designer shop or New York bridal store. Appointments available at all Jenny Yoo locations. To make an appoint