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Jenny Yoo

We recommend ordering as early as possible to ensure the best experience! At the very least we recommend &#xA0;<ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Bridal Gowns: 9&#x2013;12 months before your wedding date for Made-to-Order purchases&#xA0;</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Bridesmaid Dresses: 6&#x2013;8 months before your wedding date for Made-to-Order purchases</li></ul>If you are on a shorter timeline, Ready to Ship styles are available for a quick delivery! And rush Made-to-Order options may also be available if the current lead time for a specific style is longer than the time between when an order can be placed and the event it is needed for. Contact a local retailer or our team <a href="https://www.jennyyoo.com/pages/contact-us">here&#xA0;</a>to discuss&#xA0;possible rush options. All rush options are approved on a case by case basis and all will incur an additional rush fee.&#xA0;

We recommend ordering as early as possible to ensure the best experience! At the very least we recommend. If you are on a shorter timeline, Ready to Ship styles are available for a quick delivery! And rush Made-to-Order options may also be available

How far in advance should I order my wedding or bridesmaid dress?

Ordering

What is the difference between Ready to Ship and Made-to-Order?

How can I place my dress order?

How long does it take to make and deliver a dress? (Lead Time)

Can I place a rush Made to Order?

Was my order successfully placed?

Can I change or cancel my order?

Can bridesmaids choose different styles in the same color?

Will all dresses match exactly in color?

What fabrics do you offer and how do they differ?

Can I order fabric swatches?

How do I coordinate multiple bridesmaids' orders?

Can bridesmaids order at different times?

What if one bridesmaid is pregnant or between sizes?

Bridesmaid Ordering

I signed up for your emails but never received a promotion code.

Why won’t my payment go through?

Do you offer payment plans? What is Klarna?

Pricing & Payment

What is your return or exchange policy?

Do you ship internationally?

How do I make my return for ready to ship orders?

Can I return my dress?

How are shipping charges calculated for Ready to Ship orders?

How long does shipping take after production?

Shipping & Returns

Style Options & Customizations

General

How do I choose the right dress size?

Do you offer customizations?

Will I need alterations? When should I schedule?

What if my dress doesn't fit when it arrives?

Sizing & Alterations

Do I need an appointment to try on dresses at the bridal shop?

How many people can I bring with me?

What should I bring to my wedding dress or bridesmaid appointment?

Appointments & Shopping

How far in advance should I order my wedding or bridesmaid dress?Updated 13 days ago