Was my order successfully placed?Updated 9 days ago

Depending on the inbox settings of one's email, any Jenny Yoo correspondences are sometimes sent to a customer's Promotions/Spam/Junk folders. If you are not finding your confirmation email, please check your Promotions, Spam, or Junk folders for it. 

It is also possible that you are not receiving a confirmation email because there was a typo in the email address when it was offered. If you are not finding your confirmation email in your multiple folders, we suggest reaching out to our customer service team at [email protected] with the styles, size, and color of at least one of your items, as well as when the order was attempting to be placed, as well as your email address. From there, the customer service team can do a thorough investigation into our orders to make sure yours was successfully placed.