Jenny Yoo Support logo
Jenny Yoo Support logo

All collections

Do you charge a fee for online returns?

BRIDESMAIDS/ACCESSORIES: Please note that we charge a $10 return shipping fee for all online returns, and any Fedex pickup service will incur an additional $5 fee. We also do not refund original shipping cost. Once a tag is removed, an item cannot be returned. Product

BRIDAL GOWNS: Please note that we charge a $50 return shipping + restocking fee per dress. This includes the cost of shipping the dress back to us and an increased level of QA and detail in ensuring the dress is refreshed for another customer. Once a tag is removed, an item cannot be returned. Product returned outside of these conditions may be refused or subject to an additional $75 fee.

Please note that all International orders are final sale and are unable to be returned or exchanged. 

For more information on our "Ready to Ship" return policy, please click here

Was this article helpful?
Yes
No