My order never arrived and might be lost.Updated 2 years ago

Please refer to your shipping confirmation email to ensure all items have shipped. Please note that swatches ship separately from everything else online. If you see that your package has a status of “delivered” per the tracking number for your order, please contact our customer service team at [email protected] for assistance.

Please note that we highly suggest shipping to an address where someone is available to receive the order. We want to ensure that you receive the product you ordered, and we cannot guarantee stock for a replacement of any lost or stolen items.