Jenny Yoo Support logo
Jenny Yoo Support logo

All collections

How do I make my return for online orders?

Click on the online returns link and follow the prompts for your order number and shipping zip code. You will be able to choose the items you’d like to return and print out the label yourself. Please place your item(s) in the original packaging and drop the box off at your nearest FedEx. Please include the printed instructions emailed to you which include the RMA# in the box with your return.

Credits are processed upon confirmation and inspection of the return. You will receive an e-mail notification confirming your return has been refunded.

Please note that all international orders are final sale and are unable to be returned or exchanged. 

We do not allow returns to be dropped off at our New York or Chicago locations.

Please reach out to [email protected] for additional assistance or questions!

Was this article helpful?
Yes
No