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Jenny Yoo

Yes! We ship to all countries with no exclusions. We offer flat rate FedEx shipping for international orders at $25. All duties and taxes are the responsibility of the customer and are calculated and paid at checkout for your convenience.&#xA0;All items shipped internationally are FINAL SALE. They cannot be returned or exchanged for a monetary refund or for store credit.Jenny Yoo is also carried in bridal shops and stores all over the world. You may also go to our <a href="https://www.jennyyoo.com/retailers">Find a Retailer</a>&#xA0;page to find a retailer in your country.

We ship to all countries, with no exclusions! We offer flat rate shipping options through Fedex for international orders. All duties/taxes are the responsibility of the customer to be paid at checkout for your convenience. 
We charge $25 for all orde

Do you ship internationally?

Shipping & Returns

What is the difference between Ready to Ship and Made-to-Order?

How can I place my dress order?

How long does it take to make and deliver a dress? (Lead Time)

How far in advance should I order my wedding or bridesmaid dress?

Can I place a rush Made to Order?

Was my order successfully placed?

Can I change or cancel my order?

Can bridesmaids choose different styles in the same color?

Will all dresses match exactly in color?

What fabrics do you offer and how do they differ?

Can I order fabric swatches?

How do I coordinate multiple bridesmaids' orders?

Can bridesmaids order at different times?

What if one bridesmaid is pregnant or between sizes?

Bridesmaid Ordering

Ordering

I signed up for your emails but never received a promotion code.

Why won’t my payment go through?

Do you offer payment plans? What is Klarna?

Pricing & Payment

What is your return or exchange policy?

How do I make my return for ready to ship orders?

Can I return my dress?

How are shipping charges calculated for Ready to Ship orders?

How long does shipping take after production?

Style Options & Customizations

General

How do I choose the right dress size?

Do you offer customizations?

Will I need alterations? When should I schedule?

What if my dress doesn't fit when it arrives?

Sizing & Alterations

Do I need an appointment to try on dresses at the bridal shop?

How many people can I bring with me?

What should I bring to my wedding dress or bridesmaid appointment?

Appointments & Shopping

Do you ship internationally?Updated a month ago