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Jenny Yoo

Walk-ins are welcome at our Little White Dress and Bridesmaid showroom only. At this time, we are not able to accommodate walk-ins at our Chicago designer shop or New York bridal store &#x2014; appointments are required at those locations.&#xA0;Appointments are available at all Jenny Yoo locations. To make an appointment, book <a href="https://www.jennyyoo.com/pages/book-appointment" target="_blank" rel="noopener noreferrer">here</a>.&#xA0;

Walk-ins are welcome at our Little White Dress and Bridesmaid showroom only. At this time, we are not able to accommodate walk-ins at our Chicago designer shop or New York bridal store — appointments are required at those locations. Appointments are

Do I need an appointment to try on dresses at the bridal shop?

Appointments & Shopping

What is the difference between Ready to Ship and Made-to-Order?

How can I place my dress order?

How long does it take to make and deliver a dress? (Lead Time)

How far in advance should I order my wedding or bridesmaid dress?

Can I place a rush Made to Order?

Was my order successfully placed?

Can I change or cancel my order?

Can bridesmaids choose different styles in the same color?

Will all dresses match exactly in color?

What fabrics do you offer and how do they differ?

Can I order fabric swatches?

How do I coordinate multiple bridesmaids' orders?

Can bridesmaids order at different times?

What if one bridesmaid is pregnant or between sizes?

Bridesmaid Ordering

Ordering

I signed up for your emails but never received a promotion code.

Why won’t my payment go through?

Do you offer payment plans? What is Klarna?

Pricing & Payment

What is your return or exchange policy?

Do you ship internationally?

How do I make my return for ready to ship orders?

Can I return my dress?

How are shipping charges calculated for Ready to Ship orders?

How long does shipping take after production?

Shipping & Returns

Style Options & Customizations

General

How do I choose the right dress size?

Do you offer customizations?

Will I need alterations? When should I schedule?

What if my dress doesn't fit when it arrives?

Sizing & Alterations

How many people can I bring with me?

What should I bring to my wedding dress or bridesmaid appointment?

Do I need an appointment to try on dresses at the bridal shop?Updated 11 days ago